Maruti Suzuki — Non-Delivery of Wagon R LXI (Color–Red ) vehicle against Payment made reg:

Address:

West Godavari, Andhra Pradesh

I am P.V.Alagaraja working in the Ramco Group of Companies M/s. The Ramco Cements Limited as Marketing Manager. I have booked Wagon R LXI (Color-Red ) Car in the name of P.V.Alagaraja through your Dealer M/s. Novelty Reddy and Reddy Motors (Pvt) Ltd., Tadepalligudem Road, Bhimavaram, West Godavari Dist., A.P, Receipt No:28/50 Dated 11.12.14 for Rs.10, 000/-. At the time booking they have promised me to deliver the vehicle with in a week time. I have taken finance from my company, and the same amount paid to your above said dealer through receipt No: 43 Dated 02.01.15 for Rs.3, 25, 000/-. After a week (booked date), we have enquired on 19.12.14 regarding status of the delivery of the vehicle. They said and promised to give the delivery of the vehicle on 30.12.14. After that so many times we have pursued with your dealer to deliver the vehicle and dealer failed to deliver the vehicle and made so many false commitments. When I spoke to the General Manager of M/S Novelty Reddy and Reddy Motors (Pvt) Ltd., Mr.Chandra Sekhar Rao, He discussed with your Maruti Company Area Manager Mr.Vamsi over conference call on 17.01.15, at that time your Area Manager also agreed to supply vehicle with in a week time but failed to do so. As far as my knowledge is concerned there is no waiting period for this vehicle with lots of hope and enthusiasm I have booked this car but I lost all my interest and faith in your company. We have booked this vehicle only because of your December discounts. Presently they are not giving any response and suitable reply to deliver the vehicle including sales officer and Manager. They are not lifting my phone calls also. Both Your Company and Dealer are cheating me from the past one month. Please look in to this matter and do the need full as early as possible. My Cell Number [protected]/[protected] My email ID [protected]@ramcocements.co.in