Maruti Suzuki — PDI not done correctly , faulty differential delivered @ prem motors Jaipur (Rajasthan) .

Address:

Jaipur, Rajasthan

I have purchased Maruti gypsy on 21/04/2015 from Prem motors Jaipur . On the eighth day of delivery on its first trip @ 450 kms ODO reading there was some clicking noise while driving on the highway, after 50-60 mtrs we heard an bang sound and gear response becomes null . called road side assistance, recieved response after 45 mins by Maruti people they said to bring the car at their service station in Rewari named Apra motors . They don't have tow vehical at that time . They told to manage ourself after calling the tow/crane owner in Rewari they asked 7000 rs for merely 12 kms tow zone, due to this unbearable asking for tow amount we decieded to tow it ourself by someone known vehicle . car broke down in evening and after all this effort we reached the workshop at 8:30 pm . guard took possesion of the car and ask to come in the morning as all technical staff was gone . then we hired an taxi to Delhi and reached the hotel @ around 12:30 am . next day we drive down in an taxi to rewari and inspected the vehicle on the hydraulic jack, the technician told me that there is no oil in differential and due to this the gear jammed and broked . its 30/04/2015, the apra people told to get complained registered with Prem motors (Jaipur), technician told me that he haven't seen this type of problem in past 7yrs of his career . when i called the person in prem motors jaipur i got such an lame answer ie " what we can do now, get it fixed where ever you can ", that's not prem motors fault . after hereing this reply we talked to manager sales he asked me to show photos . i managed to show photos to them, they talked to G.M. service @ apra Rewari he told them the same fact of PDI not done properly . since them i haven't received an proper reply from the maruti people . Waiting for an reply for there legend seller MARUTI GYPSY so called samurai .