[Resolved]  Matrimonials India — requesting for refund

I have been forced to take services by ms varsha. She was not giving any scope to think but continuously forcing to take services immediately. I have been duped around 70000 by her. And also without providing any services she was asking me to extend my membership.
She was showing few profiles and telling she is checking with them for their interest but never provided any updates on those profile.
Ms shikha was appointed as my relationship manager, but never provided any good profile.
Inspite of telling her my requirements, she ended up providing the profile which did not match my requirement.
Whenever i complained, she used to hurriedly send the profile. She had sent me high school completed profiles and special case profiles. This shows the work these cheaters are doing.
Deepika messey gave false hopes and has not provided a single profile. I have duped by her without providing any service.

I had complained thrice and when i requested my refund for the services, i did not get any response from this fake and cheater site.

Also this company was not able to able to resolve my technical issue.

Deepika messey, anita sood, varsha, shikha pandey are also fraud and cheaters of this company.

I want my money refunded from this fraud team as soon as possible.
I would suggest everyone to never invest any money on these fake matrimonial websites...
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Aug 4, 2018
Complaint marked as Resolved 
There was no resolution provided by the company. Infact they have asked me to renew my services rather than refunding my amount. Strict action has to be taken on this website as they are fake and duping people's hard earned money. I don't know how they have considered my complaint as resolved.
Matrimonials India customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2018
Matrimonials India Customer Care's response
Hello Suchitra V,

We are very sorry for your bad experience with Matrimonialsindia. Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue Quickly.

Thanks,
Matrimonialsindia Support Team
Jun 28, 2018
Updated by Suchitra V
I have received call from Ms Varsha today again to renew my services.
Here I am dissatisfied with your services and requesting for refund and again I am being insisted to spend 15000 to renew my services. This is really ridiculous.
Please provide my refund asap.
Jul 10, 2018
Updated by Suchitra V
I got response from Matrimonials India to renew my services. This is ridiculous.

They didn't understand my complain i guess. Why should I renew my services if there was no proper service provided.
Please initiate my refund as your employees have duped my hard earned money without providing any service.

And this company should be blacklisted for duping money from people and having fake profiles.
Aug 04, 2018
Updated by Suchitra V
There was no resolution provided by this fake site and they went ahead marked the complaint as resolved.
This is very ridiculous. This company should be blacklisted.
Complaint comments 

Comments

I had already raised complaint to customer care thrice and still you are requesting for my contact details.
Hi,

I told that I was reluctant in joining because I doubt girls not willing to marry someone from Kenya but Varsha forced me by calling, multiple times on the pretext that I cant search on my own and that they are experts. they are making use of the law because there is no signed agreement for engaging. they will not let you hang the phone until you make the payment. we all need to get together and file a case if not for refund but to shut down its business and maybe even Jail Varsha for maybe 1 year

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