[Resolved]  Matrimonials India — requesting for the refund

Address:New Delhi, Delhi
Website:www.matrimonialsindia.com

Myself dr shripal sanjay oswal, resident of new panvel, navi mumbai, maharashtra hereby filing complaint against matrimonialsindia.com for not replying to me and not returning my money. On 1st feb 2018, i took personal relationship manager services from this agency for finding suitable match (Bride) for me. I paid 7500 rs through online netbanking for personal relationship manager who will mail me 5 potential matches based on my desired preferences in a span of 3 months which was the period for which my service will be active.. Their executive promised me to send me 5 potential matches by mail within period of three months and will arrange personal talks with respective suitable matches. Apart from that they promised me that they will regularly upload suitable matches online which i can access through my registered id with thier site. The relationship manager, mrs durga sharma (Mob no[protected]) spoke to me on call reg my desired partner preferences and al.. Nd promised me that she will mail me 5 suitable matches. My first criteria was i wanted someone from my profession i. E. Dentist i wanted someone who is self-employed. But she never sent me any suitable matches. She sent me 2 profiles which not at all matched my preferences. I called mr vinay gupta who spoke me reg services and though whom i purchased your services, he never replied to my calls and mails. Even relationship manager never replied to my mails of refunding my money.. I hereby attach copy of my invoice for amount of 7500 and few copies of mail of promised services.
I kindly request for the complete refund of my amount at the earliest..
My order no 44703
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Jun 30, 2018
Complaint marked as Resolved 
Matrimonials India customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Matrimonials India Customer Care's response
Hello shrip,

We are very sorry for inconvenience. Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue Quickly.

Thanks,
MatrimonialsIndia Support Team
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