[Resolved]  Matrimonialsindia.com — matrimony website cheating

Address:33 & 33A, Rama Road, Industrial Area, Near Kirti Nagar Metro Station, New Delhi, Delhi, India , Pin - 110015, New Delhi, Delhi
Website:www.matrimonialsindia.com/contact.htm

On 12 August 2019, Deepika Makan, Business consultant of MatrimonialsIndia.com sent me email saying they have some matching profiles for my marriage and sent me some beautiful girls profile on my email. She then called me later on that evening and said her company will guarantee convince those girls to get married with me. She was constantly pressurizing me with the promise that if I pay US$276 for it I will never regret in my life. I have recorded some of her conversation over phone for evidence. It was Assisted Service for 3 months from 13 August to 13 November 2019. At the end I fell for in her traps and paid around 300 New Zealand dollars for the service.
Later on few Consultants from the company called me and was showing different member's profile that I did not like. I asked about those profiles that Deepika Makan emailed me and promised me to get acquainted with them. They tried to make excuses like they are trying but never assisted me on those fake promises. I said to them that I paid money to get married to one of them but not to other profiles which I am not interested. I requested them to refund my money over phone but they never get back to me. Please help me getting my money back from them.
Was this information helpful?
No (0)
Yes (4)
Aug 6, 2021
Complaint marked as Resolved 
Matrimonials India customer support has been notified about the posted complaint.
Jan 24, 2020
Updated by Ujjal29
When can I expect a reply?
Feb 10, 2020
Updated by Ujjal29
Hi, I am not getting any update about my complaint. Please let me know how can I take the next step to get refund of my money
Verified Support
Mar 30, 2020
Matrimonials India Customer Care's response
Hello,

Kindly provide us your contact detail so that we can help you to resolve your issue quickly.

Thanks,
MI Support Team
Mar 31, 2020
Updated by Ujjal29
My contact details are[protected] /[protected] and my email address is [protected]@gmail.com
Jul 17, 2020
Updated by Ujjal29
Hi, how can I get the refund of my money as I have been cheated by Matrimonials India
Verified Support
Nov 06, 2020
Matrimonials India Customer Care's response
Hello,

Thanks you for providing us your contact detail. we will contact you very soon.

Thanks,
MatrimonialsIndia Support Team
Feb 06, 2022
Updated by Ujjal29
I have not being contacted for refund of my money yet. Please refund my money. Thanks
Nov 02, 2023
Updated by Ujjal29
Hi please refund my money
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Matrimonials India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    40
    Pending
    9
    Resolved
    25
    Matrimonials India Phone
    +91 11 4765 2233
    Matrimonials India Address
    33 & 33A, Rama Road, Industrial Area, New Delhi, Delhi, India - 110015
    View all Matrimonials India contact information