[Resolved] Matrix Cellular — addl uae sim with mini europe sim | |
I traveled to Amsterdam via Bangalore Airport last week. Bought a sim of 1999 for which i was charged around 2400 claiming they have included 2addl free sims for UAE in both to and fro journey This feature was not explained before swiping cards for transaction. And both the sims were useless as it did nt work on to and fro journey Felt cheated Similar experience by a fellow passenger Passengers pls dont take addl sims Was this information helpful? | |
Aug 6, 2018 Complaint marked as Resolved Matrix Cellular customer support has been notified about the posted complaint. Verified Support Jul 06, 2018 Matrix Cellular Customer Care's response Dear Customer, It feels unfortunate to know about your experience with our services and would like to have an opportunity to rectify your perception. Please share the details of the Matrix connection taken and your current contact details. We will get back to you ASAP. Regards, Team Matrix | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
386
Pending
0
Resolved
243
+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
View all Matrix Cellular contact information
Post your Comment