[Resolved] Matrix Cellular — Fraud international sim issued | |||||
I bought a simcard from T3 IGI airport for Doha on 19/1/2017 for Rs500 against my passport ID but it didn't work caused great problem to me & damage to me witch I will Sue in court of law& in crime branch of Delhi.then I ringed twice to Matrix. India they assured me prompt action withen 30 minutes but nothing done till date.My amunt & damage charges may be given to me otherwise I shall proceed for legal action. Was this information helpful? | |||||
Feb 24, 2017 Complaint marked as Resolved Matrix Cellular customer support has been notified about the posted complaint. Verified Support Jan 23, 2017 Matrix Cellular Customer Care's response Hi Abdul, In case there has been any fault from our side we would like to look into the same and rectify the error. Kindly share the details of the Matrix connection taken along with your contact number and we will look into this on priority. Regards, Team Matrix Verified Support Jan 24, 2017 Matrix Cellular Customer Care's response Hi Abdul, We request you to share the required details with us. Please share the Matrix Connection details and your contact number. Regards, Team Matrix | |||||
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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It seems things are not being taken seriously . Since lapse of 20days no action has been taken.Although I was told will receive a mail for providing details for refund of amount but nothing has been dispatched.
Abdul Hafeez Shah