Max Bupa — Claim no approving by max Bupa

Address:

Niva Bupa Health Insurance Company Limited (Formerly known as Max Bupa Health Insurance Company Limited) 2nd Floor, Logix Infotec Park, Plot No. D-5

This is with reference to Niva bupa Health Insurance Policy number:[protected], Claim ID-990858 of my wife(Mrs. Priyanka Gupta) Would like to inform you that whatever documents are provided to us by the hospital we already shared with Niva Bupa many times, now they are asking for additional information, so i visited hospital many times but hospital deny to provide the same, hospital saying we are not providing any additional information, what ever document required for claim we already provided, so if Niva Bupa required any document kindly contact with us, hence i inform to Niva Bupa, hospital not providing any additional document, if you required kindly contact with hospital, but after some days niva Bupa asking the same thing kindly provide additional information and denay to approve my claim.

It's almost 3 months since my claim is still pending, they are passing the days and asking the same statement again and again, no one supporting me, its humble request kindly look into the matter and take action on Niva Bupa.

Please find all the documents which I received from Hospital.

Waiting for a positive response.

Regards,
Anand Kumar
[protected]