Max Bupa — National Consumer Forum Complaint no: 3154433

Deepak Dhull
Attachments
15:48 (5 minutes ago)
to grievanceredressal

Hi,

I would like to draw the attention of company towards very unprofessional behaviour by max bupa executive named waseem. (He didn't mention his employee id)

I make a call from my registered number ([protected]) regarding how to file maternity claim for my health insurance policy ([protected]).

He mentioned that policy does not cover maternity claim but as per policy, maternity claim is mentioned to be covered on page no 14 - clause 6.15.

But he said that it is not covered and could not show in policy that maternity is not covered. Then he ask me to go to court. I ask many times about the place where it is excluded but he suggested every time to go to court).

So i have to raise a complaint in national consumer forum with complaint number[protected]

I also have call recordings of above conversation which i am ready to share with you if required.

Hoping for an early resolution.

(I also tried sending email to [protected]@maxbupa.com but the mailbox was full).

Thanks and regards,
Deepak