Policy number: [protected]
Customer id: [protected]
This policy was issued to me last year for rs 32000/- and we applied instantly. None of your sales guys informed us on future premium hikes. Also, nowhere in the sales discussions and quote sent it was ever communicated or explained that next year onwards the policy premium will go 15000/- dearer to me. Now the new premium is 48000. Please note just 1 year of policy been brought.
I have gone through the soft copy of the policy document, all email communications, quote sent and receipt shared. No mention whatsoever.
I hereby decline to pay this premium that is increased by rs 15, 000/- and consider this a clear case of consumer duping and cheating. I am copying my in-house counsel who will take this up with the appellate authority, ombudsman and consumer court.
Their justification is that premium increases with increase in age slabs something that they didn't pay heed to explain it to the consumer at all while selling their plans. Obviously, anyone would react to a false advertising, duping sales guys and such unethical policies when we are forced to pay double the premium for no rhyme or reason. Was this information helpful? | 
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