Max Healthcare — Food & beverage issue and not care properly

Address:

Vaishali Ghaziabad

Dear Alka ji,

I am Sumit Minni s / o Mrs. Ginni Devi last night stay on 20/11/2020 in room number 2721 in your Max Hospital Tower 2, in this context I would like to inform you that all the attention of your food and beverage team patient Do not keep because your nursing staff mailed them at 6.40PM in the evening that the patient has to give liquid 30ml stools every hour. The first liquid came to me only at 6.30PM and the second came at 7.30PM which was very cold. If I was, I told him that brother, give it a little warm and normal, so he said that this is how much he wants to take, then take it here, other wise regret after the third is at 7.30 P.M. and the fourth is at 10.30 P.M. then call her your senior Diet manager Payal Srivastava was concerned all matter & said take action on matter.

It is interesting that when I called Payal ji to compile, first she asked me that Ginni ji's diet started. It is a great surprise to tell me that when you built such a big hospital, the management Why not make a team.

After that Mrs. Payal ji and nursing head Mrs. Sneha ji said that you will not face any problem.

Then I came to the room get liquid tomato soup at exactly 10 o'clock and then at 11 o'clock again getting tomato soup back when I returned.

Complent curry said, Sir, I must have come by mistake, I will change back and that soup change came at 12 o'clock at night.

I want to let you know that when a man comes to the hospital after spending money and taking care of his patient, not to listen to your exacuse.

Please look into this issue and take action as soon as possible

If not getting your proper reply on this matter then all concerned mail to seniors also because I can't want to same concept again other patients.

Awaiting your valuable reply & action

Thanks & regards

Sumit Minni

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