Max Hospital — complaint against unethical practice

Address:

110032

This is to bring in your kind notice that one of the super-specialty hospital (Max - patparganj) in delhi doing unethical practice.
It’s a matter of 4th dec’17, i took my mother in emergency, as we got to know that her platelet count is just 2000 due to side effect of a drug which she was taking from past 8 months for leprosy.
After admitting her in emergency and depositing a charge of rs. 5, 000/- (Enclosing bill of same), doctor examined her after 15 minutes even though it was emergency ward. After seeing her they came to know by medical history of my mother that she is undergoing treatment of leprosy. At the time doctor were taking history of my mother, one of the nurse had already inserted the cannula in her hand for further treatment.
But knowing about leprosy they stopped the examination then & there and command nurse to remove the cannula and tell that we cannot treat her as she is leprotic and it’s a communicable disease, take her to any govt. Hospital like gtb and refunded the money.
After this disappointing statement, i was shattered and thinking just how to get treatment for my mother as it was very risky situation, anything could happen since a small bleeding could cost her life.
After getting treatment at other hospital, when i search on internet, i came to know an interesting fact, which i am enclosing also. (Who fact sheet).
In which it is clearly mentioned that transmission of leprosy is interrupted after the very first dose of mdt.in other words, patients are no longer infectious to others after being administered the first dose of the treatment regimen.

So, i would like to know how could a so called super-specialty hospital deny for the treatment even in emergency.
 does govt. Not have any regulation over these hospitals who are practicing un-ethically?
 or doctors are not capable or knowledgeable enough to practice there?
Then who have to pay for all this; we as a patient? Big reason to think!
Hoping for a positive response from your side as soon as possible.