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Max Hospital — Negligence

My mother Mrs. Veerbala was admitted at Max super speciality hospital Dehradun on 18th January 2017.
She takes some medicines daily, when the patient is admitted the hospital staff asks us to NOT give any medicines from our side and they give those medicines to her.

On the night of 18th January 2017, she was not given those medicines by the hospital staff and the staff did not instruct the attendant (my father who is 60+) to give them from his side.

My mother, a cancer patient was very uncomfortable the entire night and could not sleep. Some of the medicines are given by a neurologist. she has been taking them for more than an year.
Her Max ID is EHPG 540658
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Complaint Status


[Jan 19, 2017] Max Hospital customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

I lost my dad because of their negligence. Nurse forgot to mention extra TLC injections added for next two days as it was a holiday for us for chemo. (Every 3rd day they were calling for chemo).
on the 2nd day he got fever and TLC became very low that then he got serious. Doctor said it is a mistake of a family as well as they should have check the file.
BUT everyday in daycare during the release time nurses explains the medicines for next 2 days as patient was suppose to come after 2 days. How come we will know that nurse forgotten & there is something doctor added in the file?
If someone is not educated then how will he read the medical terms even we do not get it correctly?

Whose mistake is here? It is only a regret now that he would have taken the TLC's injection & he might have survived.
ladki's reply, Jun 28, 2017
His treatment started in February 2017 and was admitted there for a month then they discharged and calling 4 days in a week in a daycare. Treatment was good just that in a daycare sometimes nurses are too buzy though some are good. I don't know who was she but that one mistake become a lifetime sorrow for us.

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