Max Hospital — pathetic services max hospital mohali health package

Address:160062

It was a nightmare a journey that started at 8.15 am at max hospital mohali on 3.3.18 where i landed to have my health check up and tests done. The journey was such a bad rather worst experience which i could never forget. I wonder these hospitals are left with just money minting machines and nothing else. They dont have any sympathy with patients. Even after paying the amount whatever they quote you are met with harassment and left with lot of anxiety without any care.
I was asked to undergo some tests as per my silver health check up plan which continued for continously 2 hrs and then started the worst journey for consultations which was hardy less than an hrs job. I waited for more than 1 hr for eye specialist and then i was told to go to internal medicine doctor who was not well himself and then finally i was to go to mr. Dhillon the senior doctor who was to see all my reports.
I was made to wait for another 1 hr, patients were coming and going but when my turn came i was surprised to see that mr. Dhillon left and some trainees were there to look at the reports, when i objected i was told to wait for another hour if i wanted to consult to senior doctor. Nobody was there to take complaint since the complaint desk itsself required some assistance.
Then again i went to php deptt. Who couldnt do anything. Finally i had to come back without consulting the senior doctor and dietician who were there on the package.
If such are the services i would advise the management that very soon the downfall of max will start and there will be another case like what happend with fortis. I will file the case also and would immidiately demand refund of my charges paid to such a horrible hospital my id at max is 37753
Was this information helpful?
No (0)
Yes (0)
Max Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    471
    Pending
    0
    Resolved
    41
    Max Hospital  Phone
    +91 11 4735 1844
    Max Hospital  Address
    Pitampura, Wazirpur District Centre, New Delhi, Delhi, India - 110034
    View all Max Hospital contact information