| Address: | Dehradun, Uttarakhand, 248001 |
I preferred Max over numerous government hospitals considering the reputation of this hospital but you people have failed miserably.
I was admitted to Max due to Dengu on sunday 9th October 2016, the platelet count was 40, 000.The next day it got reduced to 18, 000 and I was asked to arrange for blood donors of the group A+ since my blood group was A+. I told Doctor Neeraj Kumar Singh that I will arrange the platelets from IMA. I have never seen a doctor as arrogant, ill-mannered and rude as him. It was as if, he was doing me a favour by treating me. He was making fun o[censored]s for arranging the platelets from IMA. It is none of his business where I arrange the platelets from even more when he is of least help in arranging the same.
On top of that, he will enter the room and scream at the top of his voice to threaten the patients and act like a goon, I could have screamed louder than him but I have the decency of maintaining decorum in a hospital which unfortunately your Doctors do not have.
On arranging the blood donors, the blood bank took blood from two of my donors - Mr Yogember singh Rana and Mr Basera and they gave us 2 frozen platelets. Is it justified that you will force us to arrange same blood group donors and then give us random frozen blood platelets. Where has that blood gone? Why were we not given fresh platelets and if you were going to give us random blood group platelets why did your staff insist on same blood group donor?
I am not from medical industry and i do not understand whether different blood group platelets can be injected for Dengu treatment. I have A+ blood group and I was injected B+ platelets, on seeing the B+ symbol on platelet packet, I and my family panicked and asked the nurses why it was done so. Your so called qualified nurses did not even have an idea whether random platelets can be injected or not. We were in a state of shock till Doctor Madhumita came and informed us that it is normal.I swear if something would have happened during those 15-20 minutes to any of my family member due to shock, I would have sued you people badly.
The platelets were administered to me in the absence of any Doctor, on 11th Oct, 2016, no doctor visited me since 8:30am in the morning, I complained about the same to management and then Doctor Neeraj barged in the room screaming that is he not allowed any holidays or what. Am i running the hospital that I will allow holidays to Doctors and arrange replacements.This is the work of management.
There are numerous other things- blankets are taken for replacement but replaced after hours, hot drinking water is not present.Medicines are not available - are you serious, medicines are not available in a hospital of the stature of MAX, what are you people running - a local dispensary or what.
I hope you understand the impact of patients' review of a hospital because the way things are running, it seems like people who are running Max Dehradun center do not live up to its' reputation.
Pooran Singh Dangwal
Was this information helpful?
Post your Comment