[Resolved]  Max Life Insurance — agent can misguide me to give a policy

Address:380051

I am jitendrakumar g chavda taken max life insurance policy with policy no.[protected]. This policy is in a a branch no. X2644. When i taken a policy agent said once i pay a premium and after if i want to shut the policy my money is given me back by company. But now i want to shut my policy and i am call him he can not take my call by 2-3 days. And no ne can reply me at bank also. I can taken a policy at axis bank ltd dholka[protected]. Your company agent would said me to after the shut the policy my paid money given back me by company. I want my money back. Please given a serious reply me after reading this mail.

Yours faithfully
J. G. Chavda
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Oct 18, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2018
Max Life Insurance Customer Care's response
Dear Jitendra, We apologize for the service experience you've had. Please give us an opportunity to serve you better. Our representative will check the status of the policy and get in touch with you shortly to resolve your concerns regarding the refund.
Regards,
Team Max Life Insurance
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