[Resolved]  Max Life Insurance — bhim upi payment debited from account but not credited to max life insurance

Made a payment of rs.8926 to max life insurance policy no.[protected] through bhim upi, on 30th august, 2020.
It has been showing successful under transaction id - upi[protected], but it is not reflecting in the max account against my policy and i am not able to get premium payment receipt. Since, my due date of policy premium is aug-30, it is requested to send proof of my payment immediately to my registered mobile number.
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Aug 6, 2021
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2020
Max Life Insurance Customer Care's response
Dear Sundararaman,

We regret the inconvenience caused to you. One of our representatives will connect with you to address your concern.
Stay Home, Stay Safe!

Regards,
Team Max Life Insurance.
Verified Support
Sep 14, 2020
Max Life Insurance Customer Care's response
Dear Sundararaman,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.
Stay Home, Stay Safe!

Regards, Team Max Life Insurance.
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