[Resolved] Max Life Insurance — call asking for personal details | |||
Got a call from supposedly max. The lady said i have instructed max to pay any interest amount to my agent. And also shared with me few personal details like policy no., dob etc. She asked me if i want the money to be given to the agent (Who is my relative according to her) or do i want to retain the amount. I put her on hold and i think she got suspicious and disconnected. Is this legitimate that max does such thing? Was this information helpful? | |||
Nov 29, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 Max Life Insurance Customer Care's response Dear Mridul, We are very sorry about the inconvenience caused to you and will help with its resolution. We will investigate the matter and may need to get in touch with you for any further information for which we request you to share your policy details with us so that our representative will connect with you shortly to resolve this issue. Please do not share any details (personal, policy & bank related) with anybody outside. Regards, Team Max Life Insurance | |||
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