[Resolved]  Max Life Insurance — Change of policy plan[protected]

Address:	Chandigarh, Haryana, 134019
Website:	m.maxlifeinsurance.com

Hello,

As discussed in start only you call representatives told me that this is possible and they will change the plan after this.
If I am getting promised by your call representative person and he is telling me that it is possible and all my documents is checked and verified on the grounds of 50 lakh then now how you will not allow me to get enrolled in 50 lakh sum.

The mail is with you only when I told you that I want to change my plan on the date of purchase of policy 16 Feb. So why don't you verify this thing in start only ??

Also I got a mail from service.helpdesk that they never recieved my request of plan changed and they are telling this to me when the policy is issued. I send all the mails snapshots and mails that I got from online maxlife insurance. After that your representative call me and fell sorry for that.
Now your representative is saying underwriting team is saying No. please explain how come you never get the request as I have all the hard copy with me for change of plan mails.

Please give me your clear answer as the person Sourav your representative is telling me to quit the policy. As he is saying me like I am begging for policy from you. Is this the way you treat your Coustomer.

I want clear things on this as previous also you told me that I haven't raised any request for policy sum change but I show you all that proofs and now Sourav is saying the that I am not eligible. I want clarification on this as it's unacceptable. It's your duty to check the requests made by customers and get reply with that.

You manger.maxlifeinsurance person mail id is making promises that hey will get back to me in 1 day but after 8 days they told me I can't get the policy change to 50lakh and now also it's 2 days now reply or call from your side.

Please reply me with this.

Thanks