[Resolved]  Max Life Insurance — cheated me

Website:max life

I was told by the agent that there wont b any penalty if i surrender the policy in 6yrs after 6 yearly premiums. Today when i called the call centre they r saying i will be charged a penalty of 30% if i surrender the policy as the policy matures jn 20 yrs after the purchase. This is highly unacceptable. I had taken this policy at axis bank andheri amboli branch 6 years back. I hv paid all the premiums on time for 6 years and today i get to know that after all the penalties the money that i would b getting is almost half of what i hv already paid in premiums. This is ridiculous. I am very very upset. Cheaters fraudsters looting people.
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Aug 24, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Max Life Insurance Customer Care's response
Dear Diptiss, Thank you for sharing your concern in detail. Please share your policy details/contact number so that our customer representative could get in touch with you to address your concern.
Regards,
Max Life Insurance
Jul 27, 2018
Updated by Diptiss
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