[Resolved]  Max Life Insurance — Claim not received after one month

Address:Aligarh, Uttar Pradesh, 202001

Sir/madam
Myself Naveen Kumar Jain, I am advisor in maxlife my code - 611959, my client Rajiv Jain claimed his brother's death insurance before one month, after one month he has not received claim and there is no information from company that when claim will be received his family is in crisis . plz help his family. Please contact me at - [protected]
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Jun 20, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
Max Life Insurance Customer Care's response
Dear Naveen, We apologize for the inconvenience caused to your customer. Our customer representative got in touch with you and the case has been reopened by Claims team for investigation. We will keep the customer updated on the progress in this case. Please refer Ticket No. 18242506 in future communication on this case. You may write to us at [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance.
Verified Support
May 19, 2017
Max Life Insurance Customer Care's response
Dear Naveen, Our customer representative is working on your case and will share the resolution in a day's time. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18242506 in the subject line of all the emails regarding this.

Regards,
Max Life Insurance
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