[Resolved] Max Life Insurance Company Ltd — Mis-selling and unfair practices by the agent in policy no:[protected]
New Delhi, Delhi, India
I had bought a life insurance policy of Rs. 1 lac in 2013 . The agent told me that I have to pay for 3 years and shall get the maturity after 5 years. Now the company has debited 4th year premium from my bank account. This is totally unfair and unethical. Even the same agent sold another policy of Rs 1 lac in 2013 which was cancelled by your Company in March 2016, only because of mis-selling by the agent. Now I also came to know about mis-selling and cheating in this policy also . The company is not taking any action in regards to grievances highlighted by me.
So please help me out in this matter as I m highly disturbed due to this .
Complaint marked as Resolved Jun 27, 2016
[May 27, 2016] Max Life Insurance customer support has been notified about the posted complaint.
Verified SupportMax Life Insurance Customer Care's response, May 27, 2016
Dear Bhawna Singla, Our customer representative tried to get in touch with you to resolve your issues but could not connect with you over phone. We would request you to please share your updated contact number. An email response has been sent to you on your registered email id. For any future communication on the subject, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 16893138. Regards, Max Life Insurance.
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