[Resolved] Max Life Insurance Company Ltd — Mis-selling and unfair practices by the agent in policy no:[protected]

 
9 Reviews
New Delhi, New Delhi District, Delhi, India
 Bhawna Singla
Dear Sir/madam,
I had bought a life insurance policy of Rs. 1 lac in 2013 . The agent told me that I have to pay for 3 years and shall get the maturity after 5 years. Now the company has debited 4th year premium from my bank account. This is totally unfair and unethical. Even the same agent sold another policy of Rs 1 lac in 2013 which was cancelled by your Company in March 2016, only because of mis-selling by the agent. Now I also came to know about mis-selling and cheating in this policy also . The company is not taking any action in regards to grievances highlighted by me.
So please help me out in this matter as I m highly disturbed due to this .
Thanx
Bhawna Singla
Complaint marked as Resolved Jun 27, 2016

Complaint Status


[May 27, 2016] Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Max Life Insurance Customer Care's response, May 27, 2016
Dear Bhawna Singla, Our customer representative tried to get in touch with you to resolve your issues but could not connect with you over phone. We would request you to please share your updated contact number. An email response has been sent to you on your registered email id. For any future communication on the subject, please write to us at [email protected] and mention Ticket No. 16893138. Regards, Max Life Insurance.
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

Dear Sir
The company has not done anything till now. I need the intervention of you people in settling my dispute with Max Life.
Regads
Bhawna Singla
Hi
This is a common practice in max life insurance . They are big frauds and known for using fraudulent and malafide practices in selling . please go ahead with the criminal proceeding against the company through a qualified lawyer.
Dear All
Max life insurance is not looking into my complaint. It is not expected from such a big brand in marketplace. Please raise my voice to top management of the company.
Thanx
Dear sir/mam
Max life is playing with my hard earned money. I invested this money for investment purpose only but now they are asking to pay premium regularly which is totally unethical. Can somebody suggest me what should I do?? I feel cheated from max life insurance .
Max Life Insurance Customer Care's response, Jun 2, 2016
Verified Support

Dear Bhawna Singla, We assure you that we have not taken your issues lightly. Our customer representative is investigating into your concerns on a priority basis. We will do our utmost to revert with the best possible solution at the earliest. Should you need any further information, please write to us at [email protected] and mention Ticket No. 16893138 in all future communication on the subject.

Regards,
Max Life Insurance.
Dear All
Mr Vidit Bhasin from Max life has totally denied my complaint of mis-selling and unfair business practices . He is not admitting my charges. The same agent of Max life sold two policies to me in Feb 13 and March 13. The company has cancelled one policy by admitting the mis-selling done by same agent in that policy and has denied any mis-selling in second policy.
Even the company had failed to provide any evidence of policy bond delivery which has not delivered to me since last 3 years. So I am also fully entitled to free look period of 15 days which is my legal right.
Kindly support me in highlighting such fradulent practices of Max life insurance via social media to millions of innocent customers so that they do not enter into any relationship with Max Life insurance co ltd. Please forward this post to as many as peoples.
Regards
Max Life Insurance Customer Care's response, Jun 6, 2016
Verified Support

Dear Bhawna Singla, Our customer representative is continuing to investigate into your concerns on a priority basis. We apologise for the delay but request you to please allow us an additional 5-6 days to revert with the best possible solution. Should you need any further information, please write to us at [email protected] and mention Ticket No. 16893138 in all future communication on the subject.

Regards,
Max Life Insurance.
Max Life Insurance Customer Care's response, Jun 6, 2016
Verified Support

Dear Bhawna Singla, Our customer representative has communicated the responses to your concerns via email to your registered email address. We hope that post this communication, all your concerns have been satisfactorily addressed. Should you need any further information, please write to us at [email protected] and mention Ticket No. 16893138 in all future communication on the subject.

Regards,
Max Life Insurance.
Hi
I support you feedback about Max Life insurance. They must be exposed in social media . I m with you...
Hi Bhawna Ji
Even Max Life did big frauds of Rs. 10 lac with me also. The senior management team didn't cooperated and they supported their agent advisor despite of availability of documentary proofs of cheating. So I advise you to sue the senior management team in court of law for protection of your rights.
Hi All
Max life is a big fraud company. I advise everyone not to buy products of max life insurance co ltd. They cheat most of the customers .

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