[Resolved]  Max Life Insurance — Complaint about fake selling of insurance policy.

Address:Singrauli, Madhya Pradesh, 486889

Sir/madam
my name tarun pratap singh policy no is[protected].
I was wrongly misguided and sold policy by ms sobha singh max life insurance singrauli branch mp. She told me that i have to pay one time premium and then after she will make to stop and release fund after one year. But now there are telling that i have to pay all premiums and there are not closing my ecs and telling to close my current account. Kindly requested to close my ecs and close my policy as soon as possible. Also kindly realease my policy fund.
Thanking you.
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2017
Max Life Insurance Customer Care's response
Dear Tarun, we apologize for the inconvenience you have faced. Our customer representative has spoken to you. As discussed, we wish to inform that we have initiated investigation on the concerns raised by you. Please allow us time till Friday Jan 20, 2016 to get back to you. Incase you need any further information kindly write to us at [protected]@maxlifeinsurance.com and mention Ticket No 17813370 in all future communication on the subject.

Regards,
Max Life Insurance.
Verified Support
Jan 24, 2017
Max Life Insurance Customer Care's response
Dear Tarun, our team is investigating the concern in detail and would require some more time before we can come back to you with a resolution. We will be able to update you shortly on your case. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention ticket no 17813370.

Regards,
Max Life Insurance
Complaint comments 

Comments

I have already paid my premium, i have also submitted my ecs cancle request but the same is not cancled and this tme the amount has debited 2 times, pls reverse my amt as soon as possible, my policy no:[protected]
Thanks & Regards
Dusmant Sahoo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information