[Resolved] Max Life Insurance — deduction from account even after cancellation of policy

DrNimisha Angelo Joseph

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400080

Hello,
I had two policies with max life and i had cancelled both the policies in month of january. Intially the monthly premium used to go through ecs from my salary account. Suddenly today the whole amount to renew policy i. E 52000/- has been debited without my knowledge from my account. I would like to bring to your notice this is by far very negligent service that i have received from your end. When policy had already lapsed and i do not wish to renew how can the amount be deducted. Look into this matter at priority basis and revert

Was this information helpful?

No (0)

Yes (0)

May 20, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2018

Max Life Insurance Customer Care's response Dear Nimisha, Our customer representative had a word with you and has asked for sometime to investigate your concern.

Regards,
Max Life

Verified Support

Apr 19, 2018

Max Life Insurance Customer Care's response Dear Nimisha, we are investigating your concern and will come back to you shortly with a resolution.

Regards,
Max Life.