[Resolved] Max Life Insurance — ecs transfer before due date | |||
The ecs for my policy no[protected] was done before due date. When i complained about this in there customer care (Mr mashup bajpai) they told me it's there birth right. The company is not following any rules and regulations and defrauding many customers in one way or another. Action should be intiated against such fraudulent withdrawal. Aakash vasisht Was this information helpful? | |||
May 18, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Max Life Insurance Customer Care's response Dear Aakash, We are very sorry about the inconvenience caused to you. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Apr 17, 2019 Max Life Insurance Customer Care's response Dear Aakash, We'd like to inform you that the status of the policy is active in our records and we have received 3 years premium i.e for the year 2017, 2018 & 2019. The ECS(auto- debit) has been de-activated from the policy permanently. In future, you may pay the premium through cheque/Demand draft/online. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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