[Resolved] Max Life Insurance — fake call regarding - agent commission | |||
Dear all, I got a call from ajay - from ph no. [protected]. He said that he is from max lyfe insurance company and calling from head office. He was having my policy details. He called me regarding agent commission and amount accrued. I have been receiving such calls since last one year and every time have been calling the customer care and filing complains against it. I have seen so many similar complains and don't know why the company is not doing anything? Anyways my todays complain no. Is 03041880. Max life insurance should be fined for being unable to secure their customer data. Its a clear case of data breach. If it wud be appening in us, the whole company management wud have been in shambles. Please help us!! Was this information helpful? | |||
Jun 9, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support May 03, 2019 Max Life Insurance Customer Care's response Dear Swetang, We apologise for the inconvenience you had to face. We request you to DM us your contact/policy number, and we shall get in touch with you to resolve this at the earliest. Regards, Team Max Life Insurance Verified Support May 03, 2019 Max Life Insurance Customer Care's response Dear Swetang, We are unable to help you with your concern as we are unable to track your policy number. Request you to share the same and our customer service representative will connect with you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance
Verified Support May 08, 2019 Max Life Insurance Customer Care's response Dear Swetang, It appears to be an unsolicited email made by unscrupulous elements in the name of Max Life Insurance. We reassure you that privacy of your policy data is o[censored]tmost importance to us. We have robust controls and Information Security framework to maintain the confidentiality of our policyholders’ information. However, information from various sources is being constructed and made to sound as authentic as possible by these fraudsters to scam customers. These fraudsters usually operate in well organized cartels and pose a threat to customers across financial services industry as notified in recent press articles. We are glad that you are not lured by call from fraudsters offering you discounts on premium or promising you opportunities to cash-in on agent’s commission/ unpaid gains/ bonus on your policy etc. We request you to lodge a police complaint against such suspected fraudsters immediately and ensure stern action against them, with a copy marked to us. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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