[Resolved] Max Life Insurance

[Resolved] Max Life Insurance — fake calls

R Ramalingeswar from Delhi, Delhi

Hi, By now, I must have received more than 50 fake calls quoting my policy number asking for deactivation of Agent code to transfer the bonus amount directly to my account. They are asking for the PAN card, Aadhar card and cancelled cheque and a deposit of Rs. 50k in a fund called Govt Return Fund. Since I could sense and make out their intention, I avoided their calls. What about the people who would blindly believe their stories and get into the trap. Is there no solution to this issue ? Cheating is the only way to earn money ?? Friends, please beware and be aware of these people. Below are the numbers I got the calls recently: 1. ‭+[protected]‬ - Arjun - Fake1 2.[protected] Bansal - Fake2 3. [protected] - Bansal personal No - Fake2 Many other numbers which they keep on changing!!! Hope someone will action and stop this Rocket !! Keep my fingers crossed!! Was this information helpful? No (0) Yes (0)
Dec 19, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Nov 08, 2019 Updated by Ramalingeswar This is the email they have asked me to send the documents to: [protected]@gmail.com Verified Support Nov 13, 2019 Max Life Insurance Customer Care's response Dear Ramalingeswar, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Nov 15, 2019 Max Life Insurance Customer Care's response Dear Ramalingeswar, We confirm that this call was not from Max Life Insurance. It appears to be an unsolicited email made by unscrupulous elements in the name of Max Life Insurance. We reassure you that privacy of your policy data is o[censored]tmost importance to us. We have robust controls and Information Security framework to maintain the confidentiality of our policyholders’ information. However, information from various sources is being constructed and made to sound as authentic as possible by these fraudsters to scam customers. These fraudsters usually operate in well-organized cartels and pose a threat to customers across financial services industry as notified in recent press articles. We are glad that you are not lured by call from fraudsters offering you discounts on premium or promising you opportunities to cash-in on agent’s commission/ unpaid gains/ bonus on your policy etc. We request you to lodge a police complaint against such suspected fraudsters immediately and ensure stern action against them, with a copy marked to us (format shared). Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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