[Resolved]  Max Life Insurance — fake phone call from so called max delhi branch manager

My complaint is similar to the previous one so I am copying the first paragraph from there.
Dear Sir,

I am got a phone call to remove agent code deactivation process from my max life insurance policy[protected] to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1.Address Proof
2.ID Proof
3.Passport size photo
4.Cancelled Cheque

From this number: [protected]

He said his name was Gurmeet Singh. And insisted me to close my account with Max and deposit 20, 000 check, as my bonus amount 70, 000 will be transferred to my agent in 2-3 days. He said if I acted on this soon, I will get the bonus instead and I'll receive back the 20K 1 year later.
He had all my details about my plan and amount I have deposited, how did he get to know all this? Shouldn't my information be protected by you if I am entrusting you with it?
Please do the needful. I want to report this number and I hope I don't get any scam calls like this again.
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Nov 29, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2018
Max Life Insurance Customer Care's response
Dear Customer, We are very sorry about the inconvenience caused to you and will help with its resolution. We will investigate the matter and may need to get in touch with you for any further information for which we require your policy details. Please do not share any details (personal, policy & bank related) with anybody outside.
Regards,
Team Max Life Insurance
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