[Resolved]  Max Life Insurance — Falsely Issuance of Max Life Insurance Policy No.[protected], with intent of cheating.

Address:Bathinda, Punjab, 151001

Branch Manager,
Aixs Bank Ltd.,
Mall Road,
Bathinda.

Sub.: Falsely Issuance of Max Life Insurance Policy No.[protected], with intent of cheating.

Dear Sir,

In the month of January-2017, I received a call from Mr.Saurabh Mehta (Senior Manager) at your branch asking me to visit the branch. As I had idle funds in my account and to make Fixed Deposit of the same, which will give me higher rate of interest. The next day I visited the branch and Mr.Saurabh got some papers signed from me on the pretext of formalities for the FDR. After that I asked for the FDR and was told that the same would be sent to me by courier/registered post in a few days.

Few days later a courier came to my address, which was received by my parents who are not literate. They informed me regarding a courier from bank and I asked them to accept the same as I was expecting the FDR, since I was out of town.

On my return, when I opened the courier I was surprised to see that it contained a Max Life Policy and not the FDR. After contacting the branch regarding the same I was informed that my money was invested in the policy and not the FDR.

Sir, I do not require any life insurance policy. This policy was issued to me purely by cheating and under false implications. I am not very well-off and require the money for treatment of my parents.

Now, it is highly requested that the same be cancelled and my money refunded to me immediately. If the same is not refunded, I shall be forced to take the matter to competent courts and the banking Ombudsman.

Yours faithfully,

Goldi Arora,
mobile no. [protected]
A/C No. [protected]
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Jun 15, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Max Life Insurance Customer Care's response
Dear Goldi, We apologize for the inconvenience caused to you. Our customer representative is investigating your grievance and will share the resolution shortly with you. In future you can reach max life directly on [protected]@maxlifeinsurance.com . Regards, Max Life Insurance.
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