[Resolved]  Max Life Insurance — fault in service request

Address:Ranchi, Jharkhand, 834009

Ecs update and premium method change request for policy no[protected] has been given on 25.03.18 vied ref no 18730549.in which ecs dpdate has been accepted vied mail dated 27.03.18. And, premium method update change was pending. But on premium due date premium amount has been deducted from my old bank account on dated 27.04.2018. And, now todat 28.04.2018 i got a mail dated your ecs update and method has been accepted your (My) premium due is on 27.05.2018.
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May 31, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
Max Life Insurance Customer Care's response
Dear Rrewati, Our customer representative has spoken to you and given clarity about the ECS transaction. We will confirm you after new A/c update and refund of excess premium amount. In future you can directly reach us on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance
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