[Resolved] Max Life Insurance — Forced to unwanted insurance plan | |||
I want to buy mutual fund so I visited the Axis bank in Aurangabad maharashtra.discussing after agent he force to buy fast track super plan.In discussion he told that you can withraw amount after three years .when I search this policy on internet and got almost 35 pages information which clearly shows that this is not mutual fund.this is life insurance unit linked plan, which I didn't want.2)it shows policy holder can only withraw after 5 years.3) policy holder can only withraw partial amount. my amount Rs 25008 on 15/1/2016 has been debited from my Axis bank accountfor proposal no[protected].16/01/2016 I got call from maxlife to confirmationat that time I asked about my doubt they also confirm that this is not mutual fund.I denied this proposal on confirmation call due to above reason .Till now my proposal is pending.I email to company of proposal denial.now the question is when will I get my money back to my account. Santosh Hawle [protected]@gmail.com Was this information helpful? | |||
Feb 5, 2016 Complaint marked as Resolved my complaint has been resolved successfully. thanks Max life And thanks a million for Consumer complaints forum...Thanks
Santosh Hawle Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 20, 2016 Max Life Insurance Customer Care's response Dear Santosh Hawle, We apologise for the inconvenience faced and assure you that your comments have been noted. Our customer representative has spoken with you and as discussed on the telecon, please allow us 3 days to investigate deeper into your concerns. We will do our utmost to revert with the best possible solution at the earliest. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16294986 in all future communication on the subject.
Regards,
Max Life Insurance
Verified Support Jan 26, 2016 Max Life Insurance Customer Care's response Dear Santosh Hawle, As discussed in your telecon with our customer representative, your proposal has been cancelled and the money paid will be refunded to you within 2 working days. We trust that post this, all your questions have been satisfactorily answered. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16294986 in all future communication on the subject. Regards, Max Life Insurance.
| |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
1158
Pending
0
Resolved
902
+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Post your Comment