[Resolved]  Max Life Insurance — Fraud

Address:700084
Website:www.maxlifeinsurance.com

Hi my name is panchanand shaw and my policy number is[protected], the agent who have created me this policy have given me all the fake information and wrong promises about the policy, i contacted lots of time to max life customer care number but your customer care service is too bad they have just giving me the notification that sir we recieved your complain and we will get back to you regarding this shortly, but no one have resolve my issue yet, i told every maxlife representive to cancel my policy from a long time ago but they have not did it yet. i need it to be cancelled as soon as possible and refund my money because you have not given me the exact information about this policy, otherwie i am going to report this to consumer forum and police station as well, because you guys are doing fraud, you must have to stop this fraud otherwise i will take serious and legal steps regards to this.. i need my money to be refunded. thanks you regards panchanand shaw phn- [protected]
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Complaint marked as Resolved 
Verified Support
Oct 28, 2015
Max Life Insurance Customer Care's response
Dear panchanandshaw8, We assure you that your concerns have been duly noted. We apologise for the inconvenience and as discussed with our customer representative during a telecon, request that you allow us 5-6 days to investigate into the matter. Should you need any further information in the interim, please write to [protected]@maxlifeinsurance.com. Please mention Ticket No. 15906271. in all further communication on the subject. Regards Max Life Insurance.
Complaint comments 

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Dear Panchanandshaw8, we apologize for the inconvenience and assure you that we are looking into your concerns. We request you to allow us 3 days to revert with the best possible solution which will be communicated to you via electronic mail to your registered email address. In the interim, should you need need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 15906271 in all communication on the subject.

Regards,
Max Life Insurance.
You guys can only do one thing good which is apologise and take time for 5 to 7 working days, but you guys never resolve the problem i am having this problem for more than 2 months but i can only get result from you is apologise and time for 5 to 7 days.
Stop doing this crap and cancel my policy, which you have open by giving me fake and wrong information and refund my money bck.

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