[Resolved]  Max Life Insurance — Fraud carried out on my father's policy

Address:	Ghaziabad, Uttar Pradesh, 201002
Website:	www.facebook.com/maxnewyorkinsurancefraudcompany

I have a policy with max new york life insurance which was taken in May 2009 and the policy number is[protected]. This is basically my father's policy name as Mr Sushil Kumar Sharma. The Agent Mrs Kajal Rathi, Agent code: 251587 told him to pay his premium for at least 3 years after that you can continue this policy otherwise you can withdraw the amount. The company will pay your deposit amount with some advantage, So continuously My father had paid 3 years premium of 80, 000 i.E 20, 000 per annum for 3 years + 20, 000 Policy Amount. Now in Feb 2017 when I consult with their Ghaziabad branch, they told me you have to continue this policy till 75 year of age, then I decide to close my policy and request to return my amount, The manager told me the company will return only 50, 200 Rs. After hearing their words, I was shocked, the company is using my deposit amount from last 6 to 7 years, then what about the interest amount?

Basically, we don't know about the company & company owner, as per the customer perception, your agent is one, who represents the company, for the customer he/she is the company or owner, so they must give proper information without focusing their target, and company must appoint the Genuine agent and guide them to focus on customer satisfaction, not on the sale.

Company agent ditched my father by giving wrong information, company and Mrs Kajal Rathi is responsible for creating this scenario.

Conclusion/Suggestion:

The company should pay my actual amount (80, 000) which i have paid + Interest Amount. And take suitable action against the Agent Mrs. Kajal Rathi.

Can call me at : [protected]