[Resolved] Max Life Insurance — fraud transaction in the name of max life | |||
I had made a neft transaction yesterday for my policy no[protected] I get a call from a number - [protected] (Person name: rohit sharma) saying that he is calling from max life insurance customer care and first provide all my information related to the above policy so i do not think that it can be a fraud call (As he give each and evry information that i attached to my policy). Then he said due to gst applied your premium ecs service is withdrawn from this year, so you have to pay it through neft. Also said that you have to pay only the premium value from this year, i. E a sum of 52110.00 only because we give discount the agent commission to our customer from this year. Then he provide all details via phone call and tell me the all procedure that how to pay and inform me that i will get a soft copy of payment receipt within 24 hrs after confirmation of the payment and a hard copy within 7 days of payment in my registered communication address. Here are the details of bank account: Beneficiary name: max life[protected] Account no:[protected] Ifsc code - cnrb0001314 Branch - mettupalayam So i transfer the amount 52110.00 to the above account using neft. Transaction details: neft/mb/axmb[protected]/max life[protected] Now after 24 hrs i didnot receive any mail, so contacting them and they initially not picked and when picked told me to wait for some time, you will get it soon. When i check here the complaint list, i am now sure about the fraud made with me with the name of max life and for sure they are somehow related with max company. So i request to max life insurance co. Ltd to take proper action on this and help me also. I feel now helpless. I attached my bank statement also here Thanks in advance. Was this information helpful? | |||
Oct 23, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Max Life Insurance Customer Care's response Dear Sushant, Thank you for bringing this to our notice. Max Life takes the strictest of action against anyone found involved in fraudulent activity. We take the utmost precautions to make sure that your sensitive data remains safe with us. We have already started investigating the details in detail and will inform the update to you. Regards, Max Life Verified Support Sep 19, 2017 Max Life Insurance Customer Care's response Dear, Mr. Sushant, Our customer representative had mailed you on Sept 15 clarifying the details regarding your concern. On the basis of your message sent on 16th Sept, we are re-evaluating the case and will come back to you shortly. Regards, Max Life Insurance.
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