[Resolved] Max Life Insurance — Frauds by agents claiming to be MAx Life Insurance Employees | |||
Dear MAX LIFE INSURANCE I have 2 policies of Max Life Insurance. The policy was taken thru Axis Bank. The payment for this is through ECS, and it is done through an annual payment. The next scheduled payment for these 2 policies is early April 2017. Today, 17th MArch 2017, an agent of Max Life Insurance (Nikhil: Phone #[protected] called me and mentioned of a 10% discount, which is typically given to Agents, that would be passed on back to me if I transferred the premiums directly via NEFT to a bank account they would specify. A 10% reduction in the premium would have meant I saved Rs 30, 000/- This was too good to be true. Which is why I did a google check on the same. Thanks to the complaints made in this forum, I now know this is a fraud scheme. These fraudsters have MAX LIFE customer information, obtained through lax information security policies at your end, and are making illegal use of the same. There have been quite a few instances of this fraud happening, and too many for Max Life to treat as a one-off. It is not good enough for MAX LIFE to request duped customers to file a police complaint after the event. Please take the proper preventive measures to ensure customers are not being deprived of their hard earned money. My request to you, MAX LIFE, would be to immediately send an email or SMS to ALL your customers alerting them to such a fraud. Send the email / SMS now!! After all, these fraudsters claim to be MAX Life agents and have information that customers shared with MAX LIFE trusting it would not be used for malafide intentions Thank You, Arup Ghosh Dastidar [protected]@hotmail.com Was this information helpful? | |||
Apr 23, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 23, 2017 Max Life Insurance Customer Care's response Dear Arup, Apologies for the inconvenience. Our customer representative had a word with you.As confirmed during the call, you received a spurious call from a fraudster. Thanks for informing us and reverifying the authenticity of the call. We are investigating th matter and take legal action against the people behind it. Please mail us on [protected]@maxlifeinsurance.com for any further details. Regards, Max Life Insurance.
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