[Resolved] Max Life Insurance — fraudulent calls asking for money | |||
Hello I have just received call from the below number in max life insurance to deactivate my agent code and generate my own customer code to claim bonus of 1, 07, 600. Phone number: [protected] Since then i had apparently received another call from ms nisha sharma from no. [protected] stating that i need to submit a cheque of inr 49000 in favour of bharti axa life insurance in order to generate my customer code and claim the money. I would also receive back my deposited amount of 49, 000 with 6000 of interest. Since i understood it is fraud played on, till they wanted confidential information, when i disconnected. Request you to please take prompt action. Thanks & regards Saptarshi kar Was this information helpful? | |||
Aug 29, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jul 24, 2019 Max Life Insurance Customer Care's response Dear Sir, We are very sorry about the inconvenience caused to you. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Jul 26, 2019 Max Life Insurance Customer Care's response Dear Sir, We confirm that this call was not from Max Life Insurance. It appears to be an unsolicited email made by unscrupulous elements in the name of Max Life Insurance. We reassure you that privacy of your policy data is o[censored]tmost importance to us. We have robust controls and Information Security framework to maintain the confidentiality of our policyholders’ information. However, information from various sources is being constructed and made to sound as authentic as possible by these fraudsters to scam customers. These fraudsters usually operate in well organized cartels and pose a threat to customers across financial services industry as notified in recent press articles. We are glad that you are not lured by call from fraudsters offering you discounts on premium or promising you opportunities to cash-in on agent’s commission/ unpaid gains/ bonus on your policy etc. We request you to lodge a police complaint against such suspected fraudsters immediately and ensure stern action against them, with a copy marked to us . To ensure our customers are made aware of such fraudulent activities, we have been regularly advising our policyholders through our various communications. Also, the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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