[Resolved]  Max Life Insurance — I am not complaining but i want to clarify the exact position

Address:Mumbai City, Maharashtra

I desire to take out a policy for my grand son aged one year. I am 69 year old person. i have been informed that i am required to pay the premium for seven years and the policy period of for 74 years. I can surrender the policy after the period of 10 years or so.
I am keen on knowing that if i get the policy matured after my grand son reached the age of 16 years whether how much i will get. i am been informed by your call center executive that i may even get the amount which would be less than the premium paid. is it right or wrong.
if this statement is right, then why do you provide the chart showing the surrender value of the policy after various periods.
kindly reply at the earliest as i intend to take out the policies. I have already policies for my grand daughters but now i am affraid whether the decision taken by me is right or wrong as 74 year is too long a period for any perosn
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Apr 14, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
Max Life Insurance Customer Care's response
Dear Navin, we apologize for the inconvenience you have faced. We would request you to please share your complete policy / contact details at [protected]@maxlifeinsurance.com so that our customer representative can connect with you at the earliest to understand your concerns in greater detail. In future you can reach max life directly on the email id mentioned above. Regards, Max Life Insurance.
Verified Support
Mar 14, 2017
Max Life Insurance Customer Care's response
Dear Navin, In order to understand your concern in greater detail and to provide a quick resolution, it is important for us to speak to you and get the complete details regarding your case. Kindly share contact and policy details at the earliest. Incase you need any further information kindly write to us at [protected]@maxlifeinsurance.com. Regards, Max Life Insurance
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