[Resolved]  Max Life Insurance — max life agent case

Address:

Visakhapatnam, Andhra Pradesh, 530016

I am approached by max agent working along with laxmi vilas bank in dwarakanagar visakhapatnam. I was asked to sign an application and i paid rs.25000/- for which i signed the documents and for which nominee would be my wife name nagasudha. I have made the payment and due to kyc of my wife not given the agent asked us to provide details to andhra duly signed. So i submitted a xerox copy. When i received the policy i was astonished to see that the policy application which i have signed has been replaced with a policy application with forged signatures of my wife and all necessary details in the document like mobile no of some other person has been furnished and no email details have been furnished. This is a clear case of forgery. Further i submitted the original copy of policy for cancellation on 10th october 2018. But till date i have not received any refund after i month have passed by. The agent and concerned manager both are coming with some vague reasons to show the delay in refunding my amount. My policy no[protected]. Therefore i reiterate that fraudulent activities are happening in insurance companies as well. The companies customer care is a puppet in the hands of. The company management and they would not take the complaint and direct to the concerned department. Private insurance companies are cheating the public in order to take high salaries for their staff and commissions for their business.in order to cover their administrative expenses they are resorting to various kind of malefic activities. They are encouraging all kind of nefarious deeds to protect their own skin.
Ramana