[Resolved] Max Life Insurance — max life employee are fraud they missguided my parents | |||
Hi, I feel very dispointed with your service. Your emplyoees are not trust worthy. They just misguided my parents abt policy. Ur employee said this is mediclaim policy for all ur health problem. But later on we found this policy is only applicable for cancer. Which is shocking for us. My mother has knee problem and she did for knee replacement. She also asked ur employee that this policy is also claim for this knee surgery n he said yes. Now they are saying it's not our fault. We trust you that's why we are doing policies with you. Now i want my money back. Or other wise convert it in other policy. Was this information helpful? | |||
Jan 13, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 07, 2018 Max Life Insurance Customer Care's response Dear JuliThank you for sharing you policy details with us. Our customer representative will connect with you to address your query. Regards, Team Max Life Insurance Verified Support Dec 13, 2018 Max Life Insurance Customer Care's response Dear Juli, As per your discussion with our customer service team, your concern has been addressed. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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