[Resolved] Max Life Insurance — max life employee are fraud they missguided my parents
Mumbai, Maharashtra, India
JJuli Khandor on Dec 7, 2018
I feel very dispointed with your service. Your emplyoees are not trust worthy. They just misguided my parents abt policy. Ur employee said this is mediclaim policy for all ur health problem. But later on we found this policy is only applicable for cancer. Which is shocking for us. My mother has knee problem and she did for knee replacement. She also asked ur employee that this policy is also claim for this knee surgery n he said yes. Now they are saying it's not our fault. We trust you that's why we are doing policies with you. Now i want my money back. Or other wise convert it in other policy.
Complaint marked as Resolved 2019-01-13 09:20:47
[Dec 07, 2018] Max Life Insurance customer support has been notified about the posted complaint.
Verified SupportMax Life Insurance Customer Care's response Dec 07, 2018
Thank you for sharing you policy details with us. Our customer representative will connect with you to address your query.
Regards, Team Max Life Insurance
Verified SupportMax Life Insurance Customer Care's response Dec 13, 2018
Dear Juli, As per your discussion with our customer service team, your concern has been addressed. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance
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