[Resolved]  Max Life Insurance — max life insurance cheated us

Address:Chandigarh, Chandigarh
Website:www.maxlifeinsurance.com

Hi,
This is to keep you informed that about to take one insurance policies in max life insurance derabassi branch, punjab (140507). It was taken in the year max life insurance policy number[protected] in 2015. We were unable to make the renewal payment further to the polices neither continue the same due to our financial crises. We called and visited the branch to close the policy in chandigarh office when my insurance was the active stage. I already paid 3 years premium rs 64008/.
I already paid 3 years premium rs 64000-/. My policy is 10 years maturity. Now i am facing some financial problem. That the reason i need to surrender my policy. I visited the max life insurance branch chandigarh and derabassi branch also. I am along with six persons. They are also facing the same problems and same commitments were done by agent with them. They told us i[censored] surrender the policy u will get only 24, 000 or 26, 000/-. Axis bank derabassi branch are also involved in this fraud.
But for your information, i want to say you that your agent did not explain me all the policy information in details, he said you will get 2 lakh 17 thousand/-rs after completing 10 years and also said if you can surrender your policy after 3 years according to your convenience, you will get your full paid premium amount, i never stopped to pay premium.
Sir, you tell me that agent is the mediator in between company and client if agent cheats with the client, then they will blame to the company not to the agent because the client knows the company, not an agent, am i right?
So there is my request you, please refund my whole paid premium amount at least so whatever you do if you want me to come to your office for meeting with you & agent then please call me at [protected] but refund my full amount.
And one more thing to all peoples, please don’t get cheated but these world-class frauds and they cheat innocent people who do not even know "abcd of insurance. I will get back to u tomorrow with the status of my complaint and i hope they resolve this or else please join me in screwing this company and i will go to the consumer court and fight the case.
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Sep 2, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Max Life Insurance Customer Care's response
Dear Furman, We apologize for the unpleasant experience and assure you that your complaint has been noted. Our customer service team will connect with you shortly to resolve your concerns.

Regards,
Max Life Insurance.
Jul 30, 2018
Updated by FurmanAli
Resolve my problem asap...and your customer care executive also call me
...and he said he only pay rs 32000...which type of polocies is this...before you said your company only pay rs 24000 to 26000 nd today your customer executive said company pay only 32000...wtf
..my only requiremnt is pay my whole money ...otherwise..i will go to consumer court for sure...
Jul 30, 2018
Updated by FurmanAli
And one more point dont deduct any single amount from my account for next month..because i dont want to continue these fake polocies...
Verified Support
Aug 02, 2018
Max Life Insurance Customer Care's response
Dear Furman, We are investigating your complaint and will share the update soon.
Regards,
Max Life insurance
Verified Support
Aug 02, 2018
Max Life Insurance Customer Care's response
Dear Ritesh, We have charged back the policy cancellation amount of Rs.60, 189.18 to the source from where we have received the amount on Jul 31, 2018. The same will be credited in his account with 6-7 working days.
Regards,
Max Life Insurance.
Aug 03, 2018
Updated by FurmanAli
And what about thr full payment? Nd who is ritesh here ?
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