[Resolved]  Max Life Insurance — maxlife fast track super

Address:Purulia, West Bengal, 723149

Dear sir/madam,
In 2016, i opened a policy with a premium of 2l/annum for 5 years via an axis bank agent, in hurry. I have already paid 2 premiums. The problem is i can not log in to the customer portal even after discussing with the customer care. I can not check the policy updates from the moneycontrol also as there is no policy named fast track super. This year on 15th january, i am planning to surrender the policy because o[censored]nreliability issues on the existence & return. Please, let me know in advance how much is the current value & surrender value of my deposit. Please, help me regarding this. Please, don't call me by phone. Please, reply via email. My email id is [protected]@gmail.com.
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Dec 15, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
Max Life Insurance Customer Care's response
Dear Bipul, Apologies for the inconvenience. Our customer representative tried speaking to you on your registered number but couldn’t speak to you. Please share a convinient time to speak to you.

Regards,
Max Life Insurance.
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