[Resolved] Max Life Insurance — Monthly income advantage plan | |||
My self sreejith Marath sreevalsan I purchased a policy MAX LIFE INSURANCE (Monthly income advantage plan) policy no[protected]. Policy commenced date 12 January 2017. Agent who sold the policy has given wrong information's about the benefits. While I go to their office to cancel the policy. They misguided me and told me to wait until the receive the bond in hand. They told me anybody can submit the cancellation form. I am working in Dubai & I have to go back to Dubai next week. I give my wife an authorization letter & signed free look cancellation form. Now they are telling I have to go directly to submit the cancellation form otherwise they will not cancel. Can you please do the needful to solve this issue. Was this information helpful? | |||
Mar 17, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Feb 14, 2017 Max Life Insurance Customer Care's response Hi Sreejith, our customer representative tried calling your number 954****441 but it was out of reach. Kindly share a suitable timing and an alternate phone number in order to let us contact you to understand your concern. Incase you need any further information kindly write to us at [protected]@maxlifeinsurance.com and mention ticket no 17935244 in all future communication on the subject. Regards, Max Life Insurance.
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