[Resolved]  Max Life Insurance — paid premium not credited though amount debited from bank

Address:Gorakhpur, Uttar Pradesh, 273013
Website:[email protected]

I paid my premium of Rs. 16756- online on 06/10/2017 against my Term policy No.[protected] through SBI having Transaction Id.JSBI[protected]IGACDLVBPV9. Above amount is debited from bank A/C but my policy is not credited . I did not receive any intimation through sms or mail from your end . Pl. Clarify quickly .
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Nov 17, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Max Life Insurance Customer Care's response
Dear V.Singh, Apologies for the inconvenience. Our customer representative has spoken you and confirmed you that premium amount has been allocated in policy renewal account and the next due date is Oct 14, 2018. The premium payment reciept has also been shared with you.

Regards,
Max Life Insurance.
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