Max Life Insurance — please stop auto debit method of policy payment

Hello team,

I had asked the max life insurance team to stop auto debit payments for my policy but they have deducted amount from credit card through which i had paid last time.

I sent a mail as well as message on their watsapp number but it is not deactivated yet.

I am not getting good feedback from their customer service representative as well.

Can you please help to stop auto debit payments.

Thanks