[Resolved] Max Life Insurance — pnb metlife. many mistakes in policy, has been one year can't get the corrections made

Venkatesh Peramaneni

from Madanapalle, Andhra Pradesh

Address:	560001
Website:	www.pnbmetlife.com

Many mistakes in the term policy, an year passed still corrections not made. Were only interested in signing up the policy but disappeared after. Cheaters literally!!

1) address and phone number incorrect
2) nationality mentioned as indian, though i am a us citizen but residing in india on pio (Person of indian origin) visa
Tried to contact the agent, regional office but not successful. Policy issued close to an year ago and the renewal is due now. Very frustrated to have kept following up without result.

Didn't expect this from a reputed multi-national company. No responsibility however.

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Oct 25, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

Max Life Insurance Customer Care's response Dear Venkatesh, We're very sorry about your experience and regret the inconvenience its caused you. Our representative will check the details shared by you and help resolve this issue.
Regards,
Team Max Life Insurance

Verified Support

Sep 19, 2018

Max Life Insurance Customer Care's response Dear Venkatesh, The policy number shared by you seems incorrect. We request you to please share the correct 9 digit number with us.
Regards,
Team Max Life Insurance

Verified Support

Sep 24, 2018

Max Life Insurance Customer Care's response Dear Venkatesh, We are unable to help you with your concern as we have not received your correct policy number. Do reach out to us in the future if we can assist you with anything.
Regards,
Team Max Life Insurance