[Resolved] Max Life Insurance — Policy surrender amount not received | |||||
I had Taken a Policy with Max Life in 2013, I have paid Premiums not time for every month till Feb 2017, Now I have Requested for Surrender of My Policy. I Submitted all Documents at Thane Branch Office on 8th March, & they said Amount will be credited in my Account in 8 Working Days, it is still not credited. There Customer Care Executives says that Payment has been Initiated on 17th March & Kindly Wait Amount will be credited. Policy No.[protected] Mohammed Yusuf Rassiwala [protected] [protected] Was this information helpful? | |||||
Apr 29, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 20, 2017 Max Life Insurance Customer Care's response Dear Mohammed Yusuf, We apologize for the inconvenience. Our team will connect with you shortly to resolve your concerns. Regards, Max Life Insurance.
Verified Support Mar 27, 2017 Max Life Insurance Customer Care's response Dear Mohammed Yusuf, Our customer representative has mailed you to inform you that we have processed your request for surrender of the mentioned policy and amount of Rs.2, 34, 606.62/- has been remitted to your account through NEFT on March 20, 2017. Please mail us on [protected]@maxlifeinsurance.com for any further details and mention Ticket No.18106320 in subject line of your mail. Regards, Max Life Insurance. | |||||
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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