[Resolved] Max Life Insurance — premium of rs. 3000 made by online payment to policy no.[protected] transaction declined | |
I have made online payment of rs. 3000 from bank of baroda towards premium payment of my wife against the policy no.[protected] on 11/10/18. The said transaction was declined with id pbbr[protected]. However the amount got debited to my account. Again i made a payment of rs. 3000 on 12/10/18 which was successful. Please credit back the earlier transaction amount. Was this information helpful? | |
Nov 29, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 Max Life Insurance Customer Care's response Dear Customer, We are very sorry about the inconvenience caused to you and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance | |
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