[Resolved]  Max Life Insurance — refund our policy money!!

Address:Chennai, Tamil Nadu, 600094

Policy number: [protected]

We are totally unhappy and unsatisfied with the max life insurance company and their service.

My mother was forced to take max life insurance policy who is uneducated and don't know any knowledge about these insurance companies. She had some amount in her axis bank account for her medical expenses and she was cheated by the company and lost her money from her account.

Now she is no more and has expired. Kindly refund her money at the earliest

Name of the policy holder - mrs. B. Kala
Policy no[protected]
Premium amount - rs.51, 544.53
Premium date - 5-nov-12

Response immediately and refund back our had earned money. Also dont cheat people by selling your policies. If your company is not returning our hard earned money, we will go legally.

Regards
Kala
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Nov 1, 2019
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Max Life Insurance Customer Care's response
Dear Kuber,
We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it.
Regards,
Team Max Life Insurance
Verified Support
Oct 01, 2019
Max Life Insurance Customer Care's response
Dear Kala,
We once again express our inability to cancel the policy and refund the total premiums paid as the free look period of the policy has been ended. We also tried contacting you on your registered mobile number (******3327) However unable to speak with you. Max Life is committed to deliver the best services and assure you of the same.
Regards,
Team Max Life Insurance
Nov 11, 2019
Updated by Kuberanb
Please contact us in [protected]. Kindly cancel the policy and refund the money. concerned person itself has expired and pls dont try to cheat the customer.

Reply back us with the solution.
Complaint comments 

Comments

Mera naam amjad ullah hai mera policy no.[protected] hai Axis bank se mene ye policy liya tha is policy me mujhe galat Tarike se ye policy di gai hai bank agent ke duwra meri help kare aur mujhe mera pesa wapas dilwane ki kirpa kare

thanks & regards
Amjad ullah
Max Life Insurance Customer Care's response, Nov 15, 2019
Verified Support
Dear Amjad,
We request you to kindly mark an email on [email protected] having policy number in subject line.
Do reach out if there's anything else we can help you with.
Regards, Team Max Life Insurance

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