[Resolved]  Max Life Insurance — regarding the fake call

Dear sir,

I am got two phone calls to remove agent code deactivation process from my max life insurance policy xxxxxxxx to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1. Address proof
2. Id proof
3. Passport size photo
4. Cancelled cheque

The caller saying that this year company has gain growth of rs.18000c, so that company has decided to declaring the bonus value of rs.1, 02, 000/- to policy holder,

For that the policy holders have to create one dummy policy to deactivate the agent code, and then the bonus amount will be credit to you directly to policy holder.

The caller asked me to pay 1, 00, 000 it’s refundable and said will remove agent code from my policy. The 1st caller said her name was not remember mobile number: [protected] and 2nd caller said and her phone sharmila beniwal mobile number [protected]

For trusting them on discussion they are confirming the policy number, second confirming that date of birth.

I am replied her i will go to the branch and then i will submit the documents, but they are ignored me to go branch and i got a doubt, and immediately i am recorded the call too.

Note:
1. How the concern per got my contact details?
2. How the per got policy number?
3. How they know the policy holder’s date of birth details?

In the above is for your information and provide me necessary guidance in this regards.