[Resolved]  Max Life Insurance — complaint about insurance policy.

Address:400068

I bought an insurance policy from max life insurance company ltd.in 19.05.2008. Policy no. 3443142.
I am the policy holder and my son is nominee in this policy.
I have paid all the yearly premiums of rs. 10, 111.56/- till date my total premium amount is rs. 101, 115.60/-
I had visited max insurance life's office in borivali west, mumbai. One of the agent told me that, i can withdraw policy and i will get back my total amount but they have paid me only rs. 40443/-.
Another agent told me that this is violation of insurance law/rule; as per insurance law/rule i am entitle to receive amount of total premium which i have paid, not less than total premium amount.

Kindly suggest me solution and do justice.
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Dec 23, 2017
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Nov 12, 2017
Updated by Nitin Gawankar
I bought an Insurance policy from Max Life Insurance company LTD. In 19.05.2008. Policy No.[protected].
I am the Policy Holder and my son is nominee in this policy.
I have paid all the yearly premiums of Rs. 10, 111.56/- till date my total premium amount is Rs. 101, 115.60/-
I had visited Max Insurance Life's office in Borivali West, Mumbai. One of the Agent told me that, I can withdraw policy and I will get back my total amount but they have paid me only Rs. 40443/-.
Another agent told me that this is violation of Insurance law/rule; as per Insurance law/rule I am entitle to receive amount of total premium which I have paid, not less than total premium amount.

Kindly suggest me solution and do justice.
Verified Support
Nov 13, 2017
Max Life Insurance Customer Care's response
Dear Nitin, Apologies for the inconvenience. Our customer representative will connect with you in a while to resolve your concerns.

Regards,
Max Life Insurance.
Verified Support
Nov 22, 2017
Max Life Insurance Customer Care's response
Dear Nitin In order to provide a quick resolution and investigate the the matter further, it is important for us to speak to you and get the complete details regarding your case.Kindly mail us your contact details on [protected]@maxlifeinsurance.com.

Regards,
Max Life Insurance.
Complaint comments 

Comments

Dear sir,
my policy no. is[protected], i want to know is there any surrender charges, at the time of purchase i was told there is no any surrender charges. i bought this policy on faith but now feel it was not suitable for me.

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